• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Sales Tax
• Clothing Care Instructions
• Viewing Orders - Checking Your Order Status
• Accessing Your Account Information
• Trademarks & Copyrights
• Terms of Use
• About Us
• Contact Us

 

Shipping & Delivery
Free Shipping When Offered: Free Shipping only to USA (including Hawaii and Alaska) based on Purchases over $20.00 (US).  Purchases are shipped via United States Postal Service (USPS) Priority Mail service.  $20.00 applies to merchandise only, not gift wrapping, taxes, or shipping and handling charges. 

Orders are processed and shipped within 3-5 business days of being received. Additional shipping time is determined by the selected shipping method.

If you have ordered an item that is not available or is back-ordered, we will contact you via email regarding the situation.
Once your order has been shipped, you will receive an email with the package tracking information.

Incorrect Shipping Addresses
If a customer provides us with an incorrect shipping address, Soul Shack Clothing reserves the right to charge the customer’s credit card for any additional shipping charges incurred as a result of such error.

International Orders and Shipping
International shipping to Germany only

 

Ordering
You may place your order via www.soulshackclothing.com/store 24 hours a day, 7 days a week.  We accept: VISA - MasterCard - American Express - Discover - Paypal

 

Payments, Pricing, and Promotions
Your personal information is protected. All orders placed through soulshackclothing.com are encrypted with 128bit SSL security. We have teamed with industry leaders and use and online payment processing (PayPal's Website PAyments Pro) to provide our customers a safe shopping environment.

In addition, the major credit card companies have provided complimentary fraud protection and zero liability policies with their cards.

	Visa's Zero Liability Shop online and off with absolutely no risk. Use your Visa card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With Visa's Zero Liability policy, your liability for unauthorized transactions is $0—you pay nothing. Click here for more information on Visa's Zero Liability
	Mastercard's Zero Liabilty Have peace of mind knowing you won't be responsible for unauthorized purchases. As a MasterCard cardholder you are not liable in the event of an unauthorized use of your U.S.-issued MasterCard card. This coverage extends to purchases made in a store, over the telephone, or online. Click here for more information on Mastercard's Zero Liability
	American Express Online Fraud Protection Guarantee Use the American Express Card online, and you won't be held responsible for any unauthorized charges.  Period. No fine print, no deductible—just ironclad protection, so you can shop with confidence anywhere on the Internet. Click here for more information on AMEX Fraud Protection Guarantee
	Shop safely with Discover® Card When you shop online using your Discover® Card, you can shop with confidence knowing your Account is protected.  Click here for more information on Discover Card's Fraud Protection

 

Sales Tax
Sales tax is only required for orders delivered to destinations within California. Any order shipped within/to California will be based on the applicable state sales tax rate and the location to which the order is being shipped

 

Clothing Care Instructions
To keep your clothes looking great, wash cold inside out and dry low. You may tumble dry.  Do not iron directly on the graphics or prints.  Iron inside out if need be.

 

Viewing Orders
You can your orders by accessing your account via the My Account link located in the upper right corner of most pages.  Customers who did not register and checked out as a guest will not be able to access account information.  We recommend you create an account when checking out. You information is covered by our privacy policy.

 

Accessing Your Account
You can access your account via the My Account link located in the upper right corner of most pages.  Customers who did not register and checked out as a guest will not be able to access account information.  We recommend you create an account when checking out. You information is covered by our privacy policy

 

Trademarks & Copyrights
Soul Shack, Lil' Soulmate, and Hard5150, are trademarks of Soul Shack Clothing.  All Soul Shack, Lil' Soulmate, Hard5150, and What Would Obama Do, graphics and prints, are copyrights of Soul Shack Clothing, as are the contents of wwod.net and soulshackclothing.com.

 

Terms of Use
The use of www.soulshackclothing.com is governed by the policies, terms, and conditions set forth on this site. Please read and review them carefully. Your use of this site, and the placement of any orders, indicates your understanding and acceptance of these policies, terms, and conditions. All sales are subject to the Terms of Use contained herein. We reserve the right to update and change the site and these policies, terms and conditions at any time. The most up-to-date information can always be found on this page.