Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Sales Tax
- Clothing Care Instructions
- Viewing Orders - Checking Your Order Status
- Accessing Your Account Information
- Trademarks & Copyrights
- Terms of Use
- About Us
- Contact Us
Shipping & Delivery
Free Shipping When Offered: Free Shipping only to USA (including Hawaii and Alaska) based on Purchases
over
$20.00 (US). Purchases are shipped via United States Postal Service (USPS)
Priority Mail service.
$20.00 applies to merchandise only, not gift wrapping, taxes, or shipping and
handling charges.
Orders are processed and shipped within 3-5 business days of being received.
Additional shipping time is determined by the selected shipping method.
If you have ordered an item that is not available or is back-ordered, we will
contact you via email regarding the situation.
Once your order has been shipped, you will receive an email with the package
tracking information.
Incorrect Shipping Addresses
If a customer provides us with an incorrect shipping address, Soul Shack
Clothing reserves the right to charge the customer’s credit card for any
additional shipping charges incurred as a result of such error.
International Orders and Shipping
International shipping to Germany only
Ordering
You may place your order via www.soulshackclothing.com/store 24 hours a
day, 7 days a week. We accept: VISA - MasterCard - American
Express - Discover - Paypal
Payments, Pricing, and
Promotions
Your personal information is protected. All orders placed through
soulshackclothing.com are encrypted with 128bit SSL security. We have teamed
with industry leaders and use and online payment processing (PayPal's Website
PAyments Pro) to provide our customers a safe shopping environment.
In addition, the major credit card companies have provided complimentary fraud
protection and zero liability policies with their cards.
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Visa's Zero Liability |
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Mastercard's Zero
Liabilty |
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American Express Online
Fraud Protection Guarantee |
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Shop safely with
Discover® Card |
Sales Tax
Sales tax is only required for orders delivered to destinations
within California. Any order shipped within/to California will be based on the
applicable state sales tax rate and the location to which the order is being
shipped
Clothing Care Instructions
To keep your clothes looking great, wash cold inside out and dry
low. You may tumble dry. Do not iron directly on the graphics or prints.
Iron inside out if need be.
Viewing Orders
You can your orders by accessing your account via the
My Account link located in the upper right corner of most pages.
Customers who did not register and checked out as a guest will not be able to
access account information. We recommend you create an account when
checking out. You information is covered by our
privacy policy.
Accessing Your Account
You can access your account via the
My Account link located in the upper right corner of most pages.
Customers who did not register and checked out as a guest will not be able to
access account information. We recommend you create an account when
checking out. You information is covered by our
privacy policy
Trademarks & Copyrights
Soul Shack, Lil' Soulmate, and Hard5150, are trademarks of Soul Shack
Clothing. All Soul Shack, Lil' Soulmate, Hard5150, and What Would Obama Do, graphics
and prints, are copyrights of Soul Shack Clothing, as are the contents of
wwod.net and soulshackclothing.com.
Terms of Use
The use of www.soulshackclothing.com is governed by the policies,
terms, and conditions set forth on this site. Please read and review them
carefully. Your use of this site, and the placement of any orders, indicates
your understanding and acceptance of these policies, terms, and conditions. All
sales are subject to the Terms of Use contained herein. We reserve the right to
update and change the site and these policies, terms and conditions at any time.
The most up-to-date information can always be found on this page.
